We offer a 3 day refund period for the first invoice on your first service with us. Please open a ticket in the Client Area to request a refund. cPanel licenses are not eligible for refunds. Bitcoin payments are non-refundable.
Most Popular Articles
Do you allow ____?
Please check our Acceptable Use Policy for information on what you cannot run on your VPS. If you...
Uptime Guarantee
We guarantee that your VPS will be online 99.9% of the time.Exceptions might include:...
Uptime Guarantee
We guarantee that your VPS will be online 99.9% of the time.Exceptions might include:...
Where is my VPS information email? (SolusVM)
You should receive an email from us with your VPS information as soon as you pay. The only...
Do you SWIP IPs for customers?
Yes, we offer SWIP upon request. Please submit a ticket to request SWIP for your server IP(s)....
