You should receive an email from us with your VPS information as soon as you pay. The only exception is for custom orders or orders placed while we are out of stock. If you have paid and have not received your VPS information email, please check your spam/junk mail. For some reason, certain mailboxes (Gmail, for instance) do not like our emails!
You can also review all emails we send to you in the Client Area. Click on the "Hello, ___!" link, then click the "Email History" link.
Most Popular Articles
How do I reset/reinstall my VPS OS? (SolusVM)
Steps for Reinstalling MAKE SURE YOU DOWNLOAD WHATEVER YOU WANT TO SAVE TO YOUR COMPUTER....
Does RamNode backup VPS data? (SolusVM)
As of July 12, 2014, RamNode no longer takes backups of client VPS data. We highly recommend that...
OpenVPN MASQUERADE Workaround (SolusVM)
The MASQUERADE module is not supported by OpenVZ. Instead, please use SNAT.
Enabling FUSE
If you would like to use FUSE, please request that we enable it for your VPS via support ticket....
Why does SpeedTest seem slow?
Our IPs often geolocate to our Atlanta location despite where your VPS is geographically located....