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13th Mar 2014

Atlanta Connection Blip RFO

Regarding the connection blip from a few minutes ago in Atlanta:We are currently having our Atlanta data center test and attempt to fix our Tinet link. It has been running much slower the past few days. In the process, it looks like they pulled the NTT link by accident, causing the blips you may have experienced earlier. Everything should be ...
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7th Mar 2014

NL Router Reboot [Resolved]

We are rebooting one of the Netherlands routers in an attempt to fix the issue that caused a minute of downtime earlier. You may see some packet loss for a couple minutes during the reboot.

Update: The reboot fixed the problem. One of the routers was self-reloading into an old firmware but is now stable.
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6th Mar 2014

ATLCKVME5-1 NIC Replacement Maintenance

This message was sent to clients on ATLCKVME5-1.We have noticed consistent packet loss issues on this node which are potentially related to its onboard NIC. We are going to install a new Intel NIC on here which we have been using with good results on our newer CKVM-E5 nodes. The maintenance window for the install will be tomorrow (March 7) between ...
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27th Feb 2014

Emergency Netherlands Network Maintenance

Our Netherlands provider will be performining emergency network maintenance between 6 and 7 PM EST today. Please see the following message from them: Dear Sir / Madam, We're currently experiencing issues with specific IP addresses not being able to leave our network. We were able to apply a workaround to make these IP addresses work again. ...
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