23rd Mar 2014
NLCKVME5-2 Motherboard Replacement
As you are probably aware, NLCKVME5-2 has had another kernel panic as of a few minutes ago. We have already replaced several hardware items on this node hoping to resolve this unique problem. We are going to try one more replacement today with the motherboard itself. The replacement will take place within a couple hours. Unfortunately it's not a ...
18th Mar 2014
Atlanta IP Issues [Troubleshooting]
We are investigating an issue in Atlanta that started today where some IPs have stopped working normally. We believe there is an error somewhere upstream (one of our carriers), which has led to our router being stuck in a bad configuration. We are rebooting the router shortly which will cause about 2 minutes of downtime/packet loss. We are ...
13th Mar 2014
Atlanta Connection Blip RFO
Regarding the connection blip from a few minutes ago in Atlanta:We are currently having our Atlanta data center test and attempt to fix our Tinet link. It has been running much slower the past few days. In the process, it looks like they pulled the NTT link by accident, causing the blips you may have experienced earlier. Everything should be ...
7th Mar 2014
NL Router Reboot [Resolved]
We are rebooting one of the Netherlands routers in an attempt to fix the issue that caused a minute of downtime earlier. You may see some packet loss for a couple minutes during the reboot.
Update: The reboot fixed the problem. One of the routers was self-reloading into an old firmware but is now stable.
Update: The reboot fixed the problem. One of the routers was self-reloading into an old firmware but is now stable.
