A recent KernelCare patch has caused kernel panics on multiple KVM hosts. We have rebooted these hosts to restore service. If your VPS does not boot up, please remove any CDROMs / ISOs you have mounted in the SolusVM CP and reboot from there.KernelCare is the rebootless security patch system we use across our fleet. This is a very rare occurrence ... Read More »
Dear Netherlands Clients, We would like to inform you about the following maintenance: Timeframe--------------------Maintenance window start: Thursday, Oct. 29th 2015 00:00:00 GMT +1Maintenance window end: Thursday, Oct. 29th 2015 01:00:00 GMT +1 Purpose/Impact--------------------To improve our Netherlands network setup and prepare for the ... Read More »
We have temporarily removed CentOS 7 from our OpenVZ template options. There is a known issue with the latest initscripts that causes networking to be broken within CentOS 7 containers. The only workaround is a manual downgrade of initscripts within the container. We will re-enable the CentOS 7 templates when initscripts no longer breaks ... Read More »
Our DDoS filtering provider Black Lotus will be performing emergency router maintenance beginning later today. Below is the schedule they've provided:Friday July 17th 2200-0000 -- Los Angeles - Primary border router, then secondary border router. Saturday July 18th 2200-0000 -- Ashburn [impacting Atlanta and New York] - Primary border ... Read More »
We are aware that our Greek clients are having trouble paying currently. Anyone impacted by the financial crisis there is welcome to open a support ticket and request a payment extension. We are happy to be flexible during this messy situation.
We have recently updated our credit card processing to have stricter verification settings. If your account does not have the same zip/postal code that is associated with your credit card, please contact us via support ticket for assistance.
RamNode is looking for an experienced developer with a deep understanding of virtualization and web technologies to help build and maintain our in-house systems. Read more here: http://ramnode.com/jobs.php
A significant vulnerability called VENOM has been published earlier this morning. It affects all KVM guests running on QEMU--a widely used emulator for virtual server hosting. We have patched our systems, but the patch requires that we pause/resume your VPSs in order for it to take effect. In the event that this fails, your VPS will be ... Read More »
We now accept Bitcoin as a payment method through BitPay!
Dear Netherlands Clients, We would like to inform you about the following maintenance: Timeframe--------------------Maintenance window start: Thursday, April 30th 2015 01:00:00 CETMaintenance window end: Thursday, April 30th 2015 04:00:00 CET Purpose/Impact--------------------To improve our Netherlands network infrastructure we will be rolling ... Read More »