26th Mar 2013
ATLSKVM5 - Fixed
We have successfully replaced the motherboard on ATLSKVM5, which has fixed the issue on that node. VPSs are being brought online now.
26th Mar 2013
ATLCVZE5-1 Update
Unfortunately the RAID card on ATLCVZE5-1 has failed completely after marking several drives as bad and corrupting the array. As such, we are unable to recover the data on this node. We are in the process of rebuilding it with a new RAID card and restoring all backups we have from March 24-25. If we do not have a backup for your VPS, we will be ...
26th Mar 2013
ATLCVZE5-1 Hardware Failure
The following was emailed to everyone on ATLCVZE5-1:
This message is to all clients on ATLCVZE5-1. Unfortunately there has been a hardware failure on this node. We are still trying to determine whether it was a drive or RAID card failure. We will be replacing the RAID card shortly since we replaced the drives last week. At that point, we will ...
24th Mar 2013
Emergency Reboot - ATLCVZ7
The following was emailed to everyone on ATLCVZ7:
This message is to all clients on ATLCVZ7. The node as begun refusing to shut down certain VPSs and is running at a very high load. We are going to have to reboot it to regain control. We have upgraded the kernel beforehand in case this is just an issue with this particular kernel. Downtime should ...