13th Aug 2013
Remote Backup Interval Change - CVZ-E5/CKVM-E5
Due to the amount of time required to fully back up all VPSs on our CVZ-E5 and CKVM-E5 nodes, we have changed the default backup interval to monthly for CVZ-E5 and CKVM-E5 plans. We expect to have more flexible backup options available in the not too distant future which will allow clients to make better use of the backup system.
9th Aug 2013
Seattle KVM Booting Issues
The following message has been emailed to all Seattle KVM clients:We have been receiving several reports over the past few days of cases where some of your KVM VPSs spontaneously shutdown and refuse to boot properly. We have been investigating the cause and narrowed it down to a few options. If your KVM VPS has shutdown on its own and/or refused ...
5th Aug 2013
Emergency Reboot - ATLSKVM4
We have had to perform an emergency reboot on ATLSKVM4 after the node locked up. We believe we have already determined the cause, which should be fixed now.
5th Aug 2013
SEASVZ5 - Emergency Hardware Replacement
The following email was sent to all clients on SEASVZ5:The RAID card on this node is failing, likely due to the power outage last month. As such, we are going to replace it ASAP. This operation should result in less than 15 minutes of downtime total. We expect to shut down the server around 2 AM EDT tonight in order to replace the card. We ...