19th Sept 2013
SEAKSVM4 Troubleshooting
We are troubleshooting a partial lockup on SEASKVM4. It will likely be rebooted shortly.
17th Sept 2013
DDoS Filtered IPs Now Available (Seattle)!
We are please to announce that we now offer DDoS protection in our Seattle location. You can order a DDoS-filtered IP through the Client Area if you have a Seattle VPS. Please read more about this technology here: https://clientarea.ramnode.com/knowledgebase.php?action=displayarticle&id=85
10th Sept 2013
RAID Firmware Updates
This message was sent to all clients on NLCKVME5-1 and ATLCVZE5-4. We have recently discovered serious bugs in the firmware on the RAID cards powering these nodes. As such, we have had to downgrade the firmware. Unfortunately it requires a reboot for the changes to take effect. Due to the serious nature of the bugs, we will be rebooting these ...
10th Sept 2013
NLCVZE5-2 Filesystem Repair
This message was sent to all clients on NLCVZE5-2. It seems the filesystem issues that we saw on NLCVZE5-1 have cropped up on NLCZVE5-2 as well. We are diligently troubleshooting this issue, leaning toward it being a RAID firmware problem. We have downgraded the firmware and will be running fsck on the filesystem shortly once we rule out as many ...