9th Apr 2014
NLSKVM5 Migration
We are going to move everyone off of NLSKVM5 to a completely new server. We have to move each VPS individually. The downtime should not be more than a few minutes per VPS. We expect to start the migrations between 12 PM and 3 PM EDT tomorrow (April 10). Hopefully this will resolve the kernel panics, but we will continue investigating.
2nd Apr 2014
Order Processing Delays
There may be some delay in order processing due to a glitch in the latest SolusVM version. We are investigating.
23rd Mar 2014
NLCKVME5-2 Motherboard Replacement
As you are probably aware, NLCKVME5-2 has had another kernel panic as of a few minutes ago. We have already replaced several hardware items on this node hoping to resolve this unique problem. We are going to try one more replacement today with the motherboard itself. The replacement will take place within a couple hours. Unfortunately it's not a ...
18th Mar 2014
Atlanta IP Issues [Troubleshooting]
We are investigating an issue in Atlanta that started today where some IPs have stopped working normally. We believe there is an error somewhere upstream (one of our carriers), which has led to our router being stuck in a bad configuration. We are rebooting the router shortly which will cause about 2 minutes of downtime/packet loss. We are ...
