6th May 2014
Emergency Router Reboot [Atlanta]
While investigating many reports of random IP problems in Atlanta recently, we have tracked down an incorrect setting on our router. We are fixing the setting and performing a reload shortly. Downtime should be about 1.5 minutes. We are extremely sorry for the short notice, but action needs to be taken quickly since this impacts everyone hosting ...
3rd May 2014
Netherlands Rack Migration
We are going to be making room in our first cabinet in the Netherlands for the new network equipment mentioned in previous emails and News posts. As such, a few physical servers will have to be moved to our second cabinet. We have emailed everyone on them as of yesterday, but this post will serve as a notice for new clients.The following servers ...
29th Apr 2014
NTT Maintenance - Seattle
NTT, one of our carriers in our Seattle bandwidth blend, will be performing a software upgrade on their Seattle POP during the following window:2014-05-01 09:00 UTC2014-05-01 12:00 UTCIt sounds like the process will be quick, but there will be some downtime on their link. Since we have multiple carriers, the process should just cause BGP failover ...
29th Apr 2014
Netherlands Emergency Network Maintenance [Complete]
This message was sent to all clients with a VPS in the Netherlands. As many of you are aware, we have been experiencing some ARP issues with our IPs lately. The cause is not exactly clear, but we are going to take this opportunity to upgrade the network infrastructure in order to avoid any potential limitations and to fix this problem permanently. ...