Last Updated: January 1, 2023

RamNode (“Company”) reserves the right to determine, in its sole discretion, the validity of any claim.

Company’s products, services, websites, applications and/or tools permit customers to host and make content available over the Internet. Subject to our Privacy Policy, although Company does not affirmatively screen any content and does not tolerate infringing material or certain conduct on its equipment, it may, in its sole discretion and without any legal obligation to do so remove the content, and/or limit access to the content. 

If you believe certain conduct by a Company customer has violated your legal rights or Company Universal Terms of Use, please submit a complaint in writing with the following information:

  1. A physical or electronic signature of the individual filing the complaint.
  2. Evidence that the party posting the alleged violating material is our customer.
  3. The location of the alleged violating material.
  4. The name, address and telephone number of the person filing the complaint.
  5. The section of our Universal Terms of Service that the website is violating.
  6. Detailed description of the alleged violating material.
  7. A good faith statement advising you to agree to our Privacy Policy.

Each complaining party must submit a separate claim for each claim of violation Please provide all of the requested information, signed under penalty of perjury. Company cannot and will not act on this matter until all of the requested information is provided. 

Please be advised that any complaint submitted may be forwarded to third parties, including the customer related to the complaint, for purposes of validating its contents.

Company cannot provide legal advice, and a complainant is encouraged to seek legal counsel if the complainant is not able to resolve any issues with a Company customer.

Please send your request to legal@ramnode.com or submit via postal mail to the following address:

RamNode

Attn: Legal Department

555 S. Independence Blvd.

Virginia Beach, VA 23542

By submitting a request you agree to the terms of our Privacy Policy regarding your personally identifiable information.

Do not send your request to abuse@ramnode.com, please send to legal@ramnode.com. Use of the wrong email address will result in delays in responding to your request.