We are in the process of switching to a different PayPal payment method in the Client Area. Instead of the old subscription method, we will now be accepting payments via billing agreement. This will simplify things on your end and ours, plus prevent unintended extra subscription payments.
Existing subscriptions will still work for now.
An email with be going out with more information soon. Please open a ticket if you need assistance.
You can manage your PayPal Billing Agreement with us here.
Update; Subscriptions will be canceled on February 7. You can always pay manually using the PayPal (Legacy) option on your invoice.
Update 2019/02/07: Subscriptions are being canceled today. Your service will not be impacted. Please use the link above to create a new automatic Billing Agreement or pay your existing/new invoices manually. You can also add a credit card to your account for automated payments.
Thursday, January 24, 2019