This message was sent to clients on ATLCKVME5-1.
We have noticed consistent packet loss issues on this node which are potentially related to its onboard NIC. We are going to install a new Intel NIC on here which we have been using with good results on our newer CKVM-E5 nodes. The maintenance window for the install will be tomorrow (March 7) between 2 and 6 PM EST. Downtime to perform the install should be less than 30 minutes. If your VPS absolutely needs to be up during that time period, please open a ticket to request a migration to another node today.
If you need anything else in the meantime, please open a support ticket. Please also make sure you do not have any ISOs mounted on your VPS or your VPS may not reboot automatically once the maintenance is done.
- Thursday, March 6, 2014
