Articles

 Data Center Compliance and Security

Data Center Security:Our data center security features include (but are not limited to): 24/7...

 Do you have a looking glass?

New York...

 How do I install the CentOS cPanel ISO for KVM?

To install the CentOS cPanel ISO on a KVM VPS: Log into the SolusVM CP. Click CDRom. Mount the...

 KVM Information / Installation Guide

KVM clients have two ways to install their server OS. Log into the SolusVM control panel and...

 OpenBSD IPv6 Issue

OpenBSD does not always play well with our current IPv6 networking setup. The following link...

 Rotating SSH host keys and clearing known host entries

Rotating SSH KeysRun as root: rm -f /etc/ssh/ssh_host_*_key*; dpkg-reconfigure openssh-server...

 What happens if I run out of bandwidth?

If your VPS uses all of its bandwidth for the month, it will be automatically suspended. You may...

 What is the difference between KVM and OpenVZ?

KVM is true virtualization where the VPS operates as its own server, independently of the host...

 What is the difference between VPS and VDS?

A VPS is a virtual private server which shares CPU, disk I/O, and network capacity with other...

 Automated DDoS Mitigation (RamNull)

RamNull is our customized DDoS mitigation system. RamNull automatically nullroutes targeted IPs...

 CPU/Host Passthrough

We will be happy to enable CPU host-passthrough mode on your KVM VPS upon request. Please submit...

 Cannot Allocate Memory Error

If you are trying to run an update on your KVM VPS and see the "cannot allocate memory" error,...

 Do I need a domain name (FQDN) for the hostname?

No - the hostname is an arbitrary identifier for your VPS. It can be either a Fully Qualified...

 Do you SWIP IPs for customers?

Yes, we offer SWIP upon request. Please submit a ticket to request SWIP for your VPS IP(s)....

 Do you have internal IPs?

We do not currently have internal IPs. However, we can provide extra bandwidth for VPS to VPS...

 Do you provide DDoS protection? How does it work?

We provide inbound DDoS filtering options in all of our locations.Atlanta / New York / Los...

 Does RamNode backup VPS data?

As of July 12, 2014, RamNode no longer takes backups of client VPS data. We highly recommend that...

 Does bandwidth used in between VPSs count?

Yes, however, we can provide extra bandwidth for VPS to VPS traffic in a single location for...

 Force Main IP Remote Detection

If you have multiple IPs assigned to your KVM VPS and remote connections are only seeing your...

 How can I tell which node my VPS is on?

To figure out what node your VPS is hosted on, log into the SolusVM control panel and click the...

 How do I add an SSH key to my VPS?

What is an SSH Key? SSH is a widely-used protocol for interacting with remote servers for...

 How do I clear my iptables rules?

If you find yourself unable to reach your VPS, but able to reach other parts of our network, you...

 How do I connect to my VPS? (SSH)

We recommend the program PuTTY for SSH. You can download it here:...

 How do I order DNS Hosting?

We offer cPanel DNS Hosting for free for all clients (one per account). You can order by clicking...

 How do I order more IPs?

Extra IP addresses can be requested via support ticket in the Client Area. They are $2.50/mo....

 How do I order more bandwidth?

To order extra bandwidth, log into the Client Area. Go to Services > View Available...

 How do I upgrade or downgrade my service?

If you would like to upgrade or downgrade your service, we have a convenient process to do just...

 How do I use cPanel DNS Hosting?

In order to use RamNode cPanel DNS: At your domain registrar (e.g., GoDaddy, Namecheap), point...

 How do I use my /64 IPv6?

Each VPS comes with a /64 subnet for IPv6 with one IPv6 address on the VPS by default. Your IPv6...

 I just upgraded my VPS; how long does is take to process?

KVM VPSs must be manually upgraded by us (typically done within a few hours), and then you will...

 Missing Swap

SolusVM KVM templates have a tendency to not set up swap correctly. Please enter the following in...

 My KVM VPS Fails to Boot

If your KVM VPS refuses to boot, and particularly if VNC refuses to load, make sure you have...

 Operating System Templates and ISOs

The following operating systems are available to install on our VPSs through the SolusVM CP....

 SKVM Performance Tweaks

For the best performance, tweak your KVM VPS with the following commands:For a SolusVM OS...

 Sending Email over IPv4 with Postfix

Google and other email services sometimes block messages sent from an IPv6 address. Sending mail...

 VNC (GUI) for CentOS

Please refer to this help article for help on installing a VNC server on CentOS:...

 VNC (GUI) for Ubuntu

The following steps can be used to install and use a VNC server on a Ubuntu VPS. Log into your...

 What does the error mean when I try to change my root password?

If you are trying to change your root password with SolusVM and receiving the "Unknown error....

 What is MTR?

How to Perform an MTR Test (Network Troubleshooting) MTR is a network diagnostic tool which...

 What is a /64 IPv6?

A /64 is a subnet of IPv6 addresses which contains 18,446,744,073,709,551,616 individual IPv6...

 What is my SolusVM CP username?

Your SolusVM CP username starts with "RNuser" and can be found in your RamNode VPS Information...

 What is the SolusVM Client API URL?

https://vpscp.ramnode.com/api/client/command.php

 What is the default Vyatta login?

Default Vyatta login:Username - vyattaPassword - vyatta

 Where can I find good Linux Tutorials?

Check out the following...

 Where is the IRC channel?

You can join our IRC channel at #ramnode on irc.freenode.net with your IRC client. You can also...

 Why does SpeedTest seem slow?

Our IPs often geolocate to our Atlanta location despite where your VPS is geographically located....

 Why is my connection limited to 100Mbps?

If your connection is limited to 100Mbps, you are probably using the Realtek network card on your...

 Windows Only Shows 10GB Space

Windows may only show 10GB of available space when initially installed. To fix this: Open...

 cPanel Reverts to Trial Mode

If your cPanel install on a KVM VPS reverts to trial mode, please see this link:...

 How do I set reverse DNS (RDNS/PTR)?

Clients can set reverse DNS (RDNS/PTR) in the SolusVM control panel. Click the Network tab and...